Google Voice is one of the near popular VoIP (Voice Over IP) services in use today. This is mostly considering the service is complimentary unless you intend to port your actual cell phone number to the service.

The service is free if you sign upwardly for a unique phone number provided by Google, and you can forward whatever calls or messages to this number to your ain cell telephone. Unfortunately, there are occasions when Google Vox may not work. This could be not receiving new call notifications, non receiving new calls or messages at all, or not being able to access your account at all.

In this commodity you'll larn the 7 most common fixes for when Google Voice is not working.

ane. Log Into the Correct Google Account

If you can't fifty-fifty log into your Google Vocalisation account to retrieve your messages, in that location could be several reasons.

The first thing to check is that you're logged into the right Google business relationship. This should be the account y'all used when you lot initially fix up Google Voice.

From the Google search home page, select your profile image and make sure that yous're actually logged into that Google business relationship.

If you lot're not, select Sign out and then log back into Google with the correct Google business relationship.

two. Bank check Your Internet Connection

This should go without saying, but if you can't access the cyberspace, you lot won't be able to access Google Voice.

You may meet an obvious error in your browser that you aren't continued to the internet. Or you may run across an error in Google Voice that a connection is no longer bachelor.

There are a few means you can check this. Follow the links below to troubleshoot your specific internet connexion effect.

  • Internet continued but still not working
  • Your internet connectedness is only working intermittently
  • You lot tin can't connect to your Wi-Fi network with Windows 10
  • Can't connect to your Wi-Fi network with Android
  • Verify that your dwelling Wi-Fi network is actually working
  • Troubleshoot a deadening net connectedness

If you've confirmed that your net connection is fine, or you've fixed your connection simply Google Voice is withal not working, and so you're prepare to movement on to the next troubleshooting steps.

3. Install the Latest Version of Google Voice

If you're accessing Google Voice via your browser, you don't have to worry near the version of Google Voice. However, yous should make sure y'all're using the almost recent version of Google Chrome, Edge, or Firefox.

You can admission and update the browser version on the browser About page in near every browser. Usually, you lot simply demand to access this page, and the browser will update itself.

If you're accessing Google Voice on your mobile device, visit Google Play or the Apple App Shop to brand sure your app is updated.

4. Make Sure You've Properly Set Upwardly Google Voice

With Google Voice, you can get a free phone number and then link incoming calls to that number to your smartphone.

If y'all've done this once then forgotten about it, there are a few things that tin go incorrect.

  • Y'all've purchased a new phone and installed Google Voice without redirecting calls to the new number.
  • You lot inverse your phone number on your existing phone and didn't update Google Voice.
  • Your Google Voice account has been shut downwardly or deleted.
  • You've set a 2nd Google Voice business relationship and attempted to refer calls from that second number to the same phone.

Check your registered phone number in Google Voice, and so confirm that the device y'all've registered is the mobile device y'all currently ain.

You can exercise this past selecting the gear Settings icon at the upper right of Google Voice. And so select Account from the left menu.

You'll meet your Google Voice phone number under the Google Voice number section. You'll see your registered mobile device nether the My devices department.

Note: If yous're using Vocalization for Google Workspace for your business communications with multiple users, the registered administrator needs to correctly assign users a "license" to utilize the Google Vocalization account and prepare their specific telephone number. If you lot're a member of a Workspace, contact the Admin and make sure your Google Vox account has been activated and assigned a correct phone number.

five. Check Do Not Disturb Settings

Even if you correctly set up Google Voice to forrad calls to your phone or your spider web browser, information technology's possible you may not receive calls. There are a few problems that can crusade this. Namely, Practise Not Disturb settings and Telephone call Answering settings.

Become into the Google Voice settings menu and select Do not disturb from the left navigation menu. Brand certain the Do non disturb toggle on the correct is not enabled.

If this toggle is enabled, y'all won't receive any incoming call notifications from Google Voice.

6. Check Call Answering Settings

Some other setting that tin lead to Google Vocalization not working with incoming calls are the Phone call Answering settings. You'll discover this in the Google Vocalism Settings card. Select Calls from the left navigation pane.

Look for the Incoming calls section on the correct and the My devices department under that. For each device you want to receive Google Vocalism calls on, brand certain the toggle switches to the right of those are enabled.

7. Have Y'all Used Google Voice Lately?

Some reports from users say that their Google Vocalism service simply stopped working later on they failed to open Google Vocalization and use it directly for a long time.

The first thing to effort is logging back into your Google Voice account and checking contempo messages. Only this activity solitary may reactivate your account and fix issues with not receiving notifications.

However, a more serious business organisation may be that your access to Google Vocalization has been revoked entirely. This tin can happen for a couple of reasons.

  • You oasis't made a call or received a text or even bothered listening to your Google Vocalisation voicemails in more than 6 months.
  • You ported over your former cell phone number to use in Google Vocalism, simply failed to pay the $20 fee for this option.

In either of these cases, you'll not but lose access to the Google Voice service, only you'll lose your Google Voice telephone number entirely.

Don't worry though; yous'll however have 45 more days to reach out to Google Support and repossess your Google Vocalism phone number.